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Description
STAY COOLis easy: we are not asking you to do anything complicated — but you must do it all at the same time...
When you are the active player in the first round, you must answer verbally the questions asked by your left-hand neighbor while you "write" answers to the questions asked by your right-hand neighbor, using seven-letter dice to "write" three- or four-letter answers. While you're doing this, another player flips a 30-second sand timer four times, giving you two minutes to answer as many questions as possible. At the end of that time, multiply the number of answers you gave for the questions from the left and from the right to determine your score.
In the second round, you do the same thing once again with new questions, but you must tell the player watching the sand timer to flip itbeforeit runs out of time, with a maximum of two minutes of playing time. If you fail to tell the player to flip the timer before it runs out of sand, your turn ends immediately. However your turn ends, you score points as described above.
In the third and final round, you must do everything described in the third round except now the sand timer is hidden from your eyes!
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Refund Policy
For the majority of our products, they can be returned for either exchange or refund assuming they fulfill the following criteria:
The product is fully sealed and unopened
If a product has had its shrink wrap removed but the contents are otherwise still sealed, a return may still be possible, but a 15% restocking fee will be applied
There is a proof of purchase, be it a receipt or purchased under a customer file
It is within four weeks of purchase
Exceptions:
If the purchase of a product has earned the customer bonus points, product or value, those will need to be returned as well. If they cannot (such as if they'd be used already or gifted elsewhere), the value of the return will be reduced by an appropriate amount.
Some products cannot be returned:
Collectible blind packs: HeroClix, D&D Icons of the Realms, Magic: the Gathering, etc. Because of the unknown contents of these products, once the product is purchased and removed from our sight, we can no longer assure that the contents are factory sealed and not somehow scanned or otherwise determined.
Games Workshop battletomes and codexes: These products include a code for a digital redemption, and we have no way of verifying whether this code has been redeemed or not once a book has been removed from its shrink wrap.
Clearance product: Any item on clearance is considered a final sale, and cannot be returned.
Collectible singles: Magic singles and similar product cannot be returned. However, we are often able to purchase them again as second-hand product trade in, such as how we buy Magic cards.
Bits and Mortar: Once you have received a code for a digital copy of a purchased RPG book eligible for the Bits and Mortar program, you may no longer return that book for a refund.
Food stuffs and drinks: for obvious reasons.
Entry fees: Unless cancelled prior to the start of the event in question, entry fees cannot be refunded. If prior to the start of the event, a refund can be given in store credit.
Shipping If your product is eligible for return and you do not live in Winnipeg, you should mail your product to: GameKnight Games and Cool Stuff, 519 Osborne Street, Winnipeg, MB, Canada, R3L2A9
You will be responsible for the cost of return shipping. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping a valuable item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Abandoned Orders
If an order is not picked up within 60 days of it being ready, the pre-tax value of the order, minus a 15% restocking fee will be returned to the buyer in the form of a webstore gift card, and the items returned to our stock.
Individual collectible products such as Magic: the Gathering singles will instead have either the aforementioned value OR the current value, whichever is lowest, returned to the buyer in the form of a webstore gift card, and the items returned to our stock.