Pre-Order Policies

Before you pre-order an item from GameKnight's webstore, please be sure you have read and understand the following policies.

WHEN WILL MY ORDER SHIP?

All orders containing Pre-Order products will be held until the release/arrival of all items in that order.

CAN YOU SEND SOME OF WHAT I ORDERED EARLY?

The easy answer is no. We will hold all of the items on your order until everything has arrived and is released. If you want some items shipped/be delivered/be picked up early, please submit them as a separate order. 

PRE-ORDER REFUND POLICY

Pre-Orders are non-refundable. If you want to cancel a pre-order, you will receive the value of the ordered products, before taxes, in store credit issued to your account.

Please be sure you want a product before you pre-order it. In the event of a stock shortage, we will give you the option of refunding your payment or holding the pre-order until stock does arrive. We can discuss these options with you at that time.

PRE-ORDER PRICE GUARANTEE

If we lower the price of a Pre-Order product before its release date you will be refunded the difference back as a webstore gift card. If we raise the price of a Pre-Order product, the cost to you will not change.

This guarantee does not apply to TCG Singles as they are final sale.

HAS THIS RELEASED/ARRIVED YET?

A Product has been released once the "Pre-Order" text in its name has been removed. Release dates are subject to change due to errors or delays in regards to publishing, distribution and/or other unforeseen circumstances.

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